The Health Care Complaints Commission is looking for a Clerical Support Officer!

Clerical Support Officer

Do you want to be part of a meaningful organisation that plays a central part in maintaining the integrity of the NSW health system and protecting public health and safety in NSW?

Are you a highly organised person who meets deadlines and is passionate about making a difference?

If yes, we would love to hear from you!

What will you receive in return?

• Fantastic temporary Clerk 1/2 opportunity up to 6-12 months
• Salary range from $67,975 – 73,901 plus superannuation and annual leave loading
• Flexible working arrangements (including but not limited to a hybrid work from home/office model, flexible start and finish times and accrual of flex leave).
• Great Office location, Sydney CBD, close to Surry Hills and walking distance from Central Station.
• Access to our wellbeing initiatives such as Fitness Passport, Headspace subscription and more!
• Access to unique growth and development opportunities, including access to over 17,700 online Linkedin Learning courses.

ABOUT THE HCCC

The Health Care Complaints Commission (HCCC) is an independent statutory body (set up under the Health Care Complaints Act 1993) that plays a central part in maintaining the integrity of the NSW health system, with the overarching consideration of protecting the health and safety of individuals and the community.

To learn more about the HCCC, please view our website here.

ABOUT THE ROLE

The primary function of the Clerical Support Officer is to provide accurate and timely word processing, administrative, and clerical services to Directors, Managers, Team Leaders and team members to enable them to manage the Division’s work effectively and efficiently.

To learn more about the position, please view the Role Description here.

To be successful in this role you will have the ability to:

• Provide support for computer applications, including data entry and word processing, create and maintain information and files, ensuring that they are stored securely
• Support meetings by taking minutes and arranging catering and venue booking
• Type correspondence and reports and perform advanced word processing function including
• developing templates, tables, forms and mail merge documents.
• Develop and maintain data bases and run reports when required
• Assist team with travel bookings, interpreters, mail distribution, booking couriers, invoicing, processing accounts and delivering documents
• Photocopy, scan and collate documents as necessary for submission to Expert Advisers, Professional Standards Committees, Tribunals or Courts
• Manage telephone contact with the public and other organisations to arrange meetings, appointments etc. and take messages and other work required
• Assist Human Resources and Executive officer by maintain leave records, leave returns and assisting with recruitment proceedings.
• Coordinate requisitions for equipment not available from standard stores and stationary supplies with the Corporate Services Officer
• Assist with Archiving and recalling of case files and documents

Essential requirements:

To be eligible to apply for this position, applicants must have existing Australian work rights.

Given the HCCC’s unique and critical role in maintaining the integrity of the NSW health system, it is essential that all prospective employees are able to carry out their duties in an independent, honest and consistent manner with uncompromising adherence to strong moral and ethical principles and values.

The successful applicant will be required to complete a Background Verification Check which includes a National Police Check (Criminal History), qualification check, and Working with Children’s Check.

All employees of the HCCC are required to have received a COVID-19 vaccine or have an approved medical contraindication certificate. You will be required to provide a record of your COVID-19 vaccination status if successful.

HOW TO APPLY

Applicants are required to submit an online application. This will include:

• Current resume / curriculum vitae (CV) (maximum 5 pages)
• Cover letter which clearly details your skills, capabilities and experience (maximum 2 pages)

Applicants who do not submit both a CV and cover letter will not be considered.

The selection process will include a comparative assessment to assist in determining your suitability for the role. This will include a behavioural based interview and online testing.

A talent pool may be created from this recruitment action for ongoing and temporary roles of the same work classification that may become available for filling over the next 12 months.

Closing Date: 11:59pm Monday, 19 September 2022

ADDITIONAL INFORMATION

For any questions about the position, please contact Nicolette Horton on nhorton@hccc.nsw.gov.au

For any questions about the recruitment process, please contact HCCC People and Culture at people@hccc.nsw.gov.au.

The Health Care Complaints Commission values a culture that supports diversity and inclusion. We encourage applications from people with disability, from Aboriginal and Torres Strait Islanders, and people from LGBTQI+ and culturally and linguistically diverse backgrounds.

If you require an adjustment during the recruitment process, we welcome hearing from you. Please contact the P&C Team on people@hccc.nsw.gov.au

The Commission is an Equal Employment Opportunity Employer.