I-MED Radiology are pleased to offer a unique opportunity for a Receptionist to join their team in our Five Dock clinic.

This position will have the added benefit of being placed in the phone room and assisting with cover on the reception desk as required. Ideally you will have a background within a customer service/call center experience and enjoy working in a thriving and fast paced environment.

At I-MED we believe in working as a team and delivering high quality healthcare, to every patient, every time. If these are the kind of values you strive for, then we’d like to talk to you, because At I-MED Radiology we recognise that to be the leader in our industry, we must invest in our people, systems and technology and put the patient at the center of everything we do.

The role is a full time, permanent position working Monday to Friday with 7.6 hour shifts between the core hours of 8.30am and 5.30pm.

Reporting to the Area Office Supervisor, you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.

Working for I-MED offers you:

• A collaborative and professional working environment

• Competitive remuneration package with flexible work options

• Opportunities for career advancement with I-MED’s continued growth and expansion

• Commitment to your health and well-being, including access to employee assistance program

• A range of employee benefits, such as paid parental leave and discounted health insurance

• An innovative, respectful and welcoming clinic environment united in the pursuit of excellence
  

Key accountabilities include:

• Driving the delivery of high-quality reception and contact centre services

• Managing appointments to maximise customer service and clinic efficiency

• Flexibility, can travel to all clinics at a moment’s notice

• Providing excellent customer service and patient care

• Working collaboratively with several different teams

• Developing and maintaining strong working relationships with patients, referrers, staff and managers
  

Key selection criteria:

• Previous medical receptionist and call centre experience (highly desirable)

• Ability to manage high volume, inbound calls

• Demonstrated initiative and willingness to learn

• Excellent interpersonal and communication skills

• Ability to work autonomously and in a team environment
  

If you’re looking for the next step in your career and are passionate about the delivery of excellence within healthcare services, we encourage you to apply today.

Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.

Covid-19 Vaccination Policy

I-MED has a policy which requires all I-MED staff to be vaccinated and boosted against COVID-19 unless they have a valid medical exemption. Under our policy boosters are due by 15th April 2022 or within a month of your eligibility under the ATAGI guidelines, however each state Public Health Order may define this date as earlier and this will be discussed during the interview process. The successful candidate for this role will be required to comply with I-MED’s policy and any applicable Government public health orders. During our interview process, we will be asking you to please confirm your ability to meet the above-mentioned requirements of the role.

If you are the successful candidate, we will ask you to provide us with your vaccination certificates (or other evidence, such as a valid medical exemption) before we are able to make an offer of employment to you.

By providing the required information to us, you consent to our collection, use and handling of your personal information (including health information) as specified in I-MED’s People Privacy Policy available on www.i-med.com.au/careers