Description

Georgia-Pacific National Account Corrugated Commercial Team is hiring a Customer Account Specialist - National Accounts. This is a key individual contributor role focused on serving our customers by working in tandem with our National Account Managers (NAM’s) to enhance customer experience. This role has high exposure to all aspects of our packaging business and works collaboratively with sales, legal, business analytics, credit, and accounting.

Location: Based in the Atlanta, GA metropolitan area offering a hybrid schedule

What You Will Do In Your Role

• Providing administrative and sales support to our customers and NAMs
• Work with NAM’s and Business Analyst teams to provide information for RFI’s and bids
• Serve as the liaison between our customers, GP operations personnel, local customer service, and other GP departments (credit, AP, AR, PMT, business analysts, etc.)
• Deliver accurate and timely responses to customer inquiries (i.e., price quotes, accurate sales reporting, updated price lists, service/quality inquiries, and other projects)
• Assist and follow-up service or quality issues with GP plants to ensure timely and accurate reports
• Understand and comply with the terms and conditions of the NA Agreements
• Proactively communicate the key terms of the NA Agreements to NAMs (i.e., price change mechanisms, rebates, warehouse obsolescence, payment terms, etc.)
• Generate monthly/quarterly/annual customer sales reports
• Inform accounting team of rebate accruals
• Monitor, calculate and process rebate payments
• Work with customer and AR team to resolve outstanding invoices or credit issues
• Other functions not listed here that are significant to the support of the NAMs and NA Customers

The Experience You Will Bring

Requirements:

• 2 years of experience in an administrative role within a corporate organization
• Extensive use of Office products with integral understanding of Excel (formulas, manipulating data, generating reports, etc.)
• Knowledge and experience in fast paced sales environment

What Will Put You Ahead

• College Degree
• Experience supporting corporate sales function
• Proven experience handling complex issues and provide customized solutions

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

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