Do you have experience in an administration or call centre environment?

Do you have great customer service skills and dealing with customers over the telephone?

This is an amazing opportunity for you to be part of a future minded not for profit organisation who is focused on creating a stronger more connected community. Working Monday to Friday with rostered hours between 6am - 6pm, this position is based in Joondalup working with a supportive team in a relaxed office with free secure staff parking. We also are a dog friendly office who love to have fun in a team environment.

At Community Vision, we strive to deliver community care that’s different to the rest. We are looking for people who have a passion for making a difference in people’s lives alongside an Organisation who dares to be different. Your ownership and accountability of every client interaction will see you support people to live their lives, their way.

Why you will love working with us

You will be empowered to use your initiative and find creative ways to interact with and support our customers.

You are energised by truly connecting with and helping people.

You’re agile and you don’t mind working with a little chaos and uncertainty as we drive change, think outside the box and provide unique tailored solutions.

You share our passion and commitment to diversity and inclusion

There are no such thing as timed calls here! We will give you the time and space to build genuine relationships with our customers

As you can see, this isn’t your typical customer service role. If you are passionate about connecting with customers and would get satisfaction from helping people maintain independence at home, access social support in the community or to achieve their own personal goals. And if you have previous customer service experience and can navigate new technology and systems, we would love to hear from you.

What You Need To Succeed

Our mission is to be the employer of choice in WA and we are serious about getting the best people on board! That means you’ll need a can-do attitude and be ready to always demonstrate Community Vision’s core values of Innovation, Empowerment, Accountability, Respectfulness, Boldness, Inclusivity.

You’ll also need the following and will be required to provide evidence prior to commencement:

• 
  Customer Service Experience in an administration or call centre environment (at least 2 year)
• Experience working with Disability and Aged Care services preferred however not essential
• Administration and Telephone Skills
• Australian working rights (Passport, Birth Certificate or Visa/Immi Grant)
• National Police Clearance (not older than 6 months)
• NDIS Worker Screening Check
• Current 2022 Influenza and Covid vaccinations

We are looking for someone different who enjoys coming to work and having fun but also is a hard worker and has passion to help customers and staff.

If this sounds like you, apply today to be considered for a interview.