Job description
- Experience in Complex Product Knowledge
- 3 months opportunity with a view to extend
- Start ASAP, based in Sydney CBD
- Competitive hourly rate
The Company
Working with this financial services company, you will sit within the tier 1 customer service team to help get through the call volumes coming through the switch.
The Role:
- Answering inbound or making outbound phone calls
- Providing product information to customer
- Troubleshooting issues and answering any queries
- Working with call centre KPIs
Your Skills and Expertise:
- Previous experience within a call centre environment
- Ability to handle a high volume of calls and work to KPIs
- Excellent phone manner and professionally presented
- High level of attention to detail and able to prioritise tasks
If you are passionate about working in a call centre in a customer service position, please apply today or call Aalia for a confidential discussion on 02 8270 9727.
At people2people and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
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