Data Services Administration Assistant Job in Melbourne

Full Time
Melbourne VIC
Posted
Job description

Responsibilities

About us

BGL Corporate Solutions Pty Ltd is a market leading softwareprovider based in Brighton East, Melbourne with operations in New Zealand,Singapore and Hong Kong.

Our fantastic team has a reputation for delivering the highestquality Software as a Service (SAAS) solutions to the accounting industryspecialising in self-managed superannuation funds and corporate compliance.

This year BGL was proud to be recognised in the AFR Best Places toWork Technology top 10!


Tasks & responsibilities include:


  • Process bank authority forms

  • Communicate with clients and respond to support queries via phone, email and Zendesk

  • Onboard clients to the BGL Bank Data Service database

  • Process cancellations

  • Daily/Weekly/Monthly checks to ensure cancellations/forms/issues are dealt with in a timely manner

  • Continually review and monitor processes within the team and suggest changes or improvements

  • Document communications in the appropriate channels

  • A range of additional admin tasks to support the Data Services Team


Qualifications & experience

  • Data entry and administration experience is beneficial but not crucial
  • Experience with Microsoft Suite (Excel) would be ideal
  • Strong written and verbal communications skills
  • High attention to detail and ability to adapt to a fast paced environment
  • Most importantly, a willingness to learn!


Benefits

This is an amazing opportunity to join a close-knit and fun team in a company that truly cares about employee wellbeing.

  • Professional development budget to support your career ambitions

  • Work in a fun, flexible and dynamic environment

  • Additional annual leave and RDO’s

  • Work from home for up to 2 days per week

  • Monthly team lunches

  • Regular social events

  • Help yourself to snacks, fruit and soft drinks


Please note we are only able to consider applicants with fullworking rights for Australia.

Benefits

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