Description

As a global leader in technology, working in partnership with thousands of experts, you’ll be part of the respected Ingram Micro international team delivering cutting-edge solutions worldwide.

Ingram Micro has an outstanding career opportunity for an experienced Desktop Engineer Professional to join our trusted and relied on IS department.

Based at Rosebery office Sydney with the occasional travel to our Warehouse at Eastern Creek , the knowledgeable and reliable successful candidate will drive seamless IS support for all associates across Ingram Micro Australia

Reporting to the IS Manager, this role will work to support our equipment, server and network functions as well as all day to day information system usage. Daily tasks include but are not limited to:

• Maintenance of equipment, and general IS Support and troubleshooting
• Ensuring day to day running of all information systems and equipment is supported
• Active Directory user management
• Provide expert advice to the stakeholders and consult in identifying the right solution
• Effective change control

To be successful in this role, you’ll need:
Practical experience in the following areas:

• IT Service Desk, 3+ years' experience in on-going management of an IT infrastructure
• In-depth understanding and detailed troubleshooting of networking issues
• In-depth understanding of configuration and installation of servers (preferably 2K16 and above

• An IT-related qualification (desirably Microsoft Certified Engineer or similar)
• Advanced Microsoft Office suite skills
• Advanced analytical and problem-solving skills
• Experience in serving stakeholders of all levels and being able to professionally consult internal stakeholders to provide the right solutions

This role has the potential to get involved with exciting projects at a local, regional and global level offering lots of growth and development opportunities. The successful candidate is required to work efficiently and continually look for effective process improvement. Potential weekend on-call shifts as required.

We are Ingram Micro:

It is no surprise that technology powers the planet. But what might surprise you is that Ingram Micro can reach more than 90% of the global population.

By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What is in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you are unlikely to find anywhere else.

Let’s shape tomorrow.

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