• Recruiting now for an immediate start
• Remote work options offered
• Full-time and part-time options available
• Breakthrough technology
• Fast paced role with an exceptional team culture

Hello Claims is the most innovative, fastest growing motor claims solution provider in Australia. We're new, and we're turning the motor assessing industry upside down.

Hello Claims utilises award winning technology to ensure fleet managers, insurers and claims managers achieve a faster, easier, automated claims management process. We offer a progressive and dynamic culture that is built on innovation, creation, collaboration and thought leadership.

The growth of Hello Claims has created an exciting opportunity for a claims administrator to join our busy team. This position will invite you into our fast-growing, exciting, and dynamic culture. If you have the right skills set, a customer-centred attitude, and enjoy coming to work with a smile on your face, then we want to hear from you!

This role is varied and responsibilities will include:

• Coordinating motor repair schedules with clients and repairers
• Managing key client accounts and their claims delivery
• Liaising with all stakeholders in relation to claims progress
• Data entry and processing of motor insurance documentation
• Supporting all team members at Hello Claims
• Making inbound and outbound emails & phone calls

Skills & Experience:

• Minimum of 1 years’ Claims/administration experience (desirable)
• Experienced and comfortable in communicating over the phone
• Ability to build rapport with external parties
• Excellent verbal and written communication skills
• A strong and positive work ethic
• Exceptional customer service skills
• Excellent problem-solving skills with innovative solutions
• Can work in a fast-paced environment

What is on Offer?

• The opportunity to progress your career working in an international company that encourages staff progression
• Great company culture with a supportive team
• Attractive remuneration package
• Ongoing support and development
• Flexible work arrangements

If you think you have the skills, knowledge and experience that fit this description, we want to hear from you!