Job description

Receptionist / Front Desk (FULL Time or Part Time)

Immediate opening for a hard-working Receptionist for busy multi-physician Vascular Surgeon’s office in Troy. Previous medical office front desk experience a MUST. Medical terminology knowledge preferred. Minimum 5 yrs experience with EPIC EMR preferred but not mandatory. Compensation compatible with experience Medical Benefits, Paid time off, holiday pay

Fax resume to:248-688-9861.

JOB SUMMARY: Responsible for check in and check out patients at the office and coordinating their visit with appropriate staff members in an efficient and pleasant manner; also provides effective communication with patients calling by telephone.

EDUCATION AND EXPERIENCE:

1. Experience in a similar capacity involving direct communication with the public, preferably in a medical setting.

2. High school graduate.

ESSENTIAL SKILLS AND ABILITIES:

1. Superior interpersonal and communications skills.

2. Outstanding listening skills and ability to empathize with others.

3. Appropriate sense of discretion in dealing with varied and difficult situations.

4. Ability to convey a positive attitude in all dealings with others, whether patients or staff members.

5. Exceptional personal organizational skills.

6. Attention to detail at must!

RESPONSIBILITIES:

1. Office Triage: Greets patient whether by phone or in person upon arrival, determines needs, and ensures efficient transfer of care to other staff members as appropriate.

2. Confirmation of Patient Information: Confirms with each patient upon each visit that patient information on file with the practice is accurate and up-to-date. Accurately records updates and corrections as needed within the EPIC EMR system.

3. Monitoring of Waiting Room: Regularly checks patients in the waiting room to ensure each is comfortable. Reassures those patients subject to excessive waits and informs clinical staff of status as needed. Ensures furnishings in waiting area are orderly and clean. Checks that departing patients appear able to travel safely from the office.

4. Telephone Calls: Serves as primary individual responsible for answering telephone calls to the practice. Greets each patient warmly, listens carefully, then directs the call appropriately.

5. Clerical Duties: Provides assistance in medical chart preparation and maintenance, scheduling, data entry, scanning and other tasks as required.

6. Other Duties: Performs other duties and assumes various responsibilities as determined by the supervisor.

Skills/Qualifications:
Good Attitude and Professionalism a MUST. Compassionate person, Multi-tasker, Flexibile, Documentation Skills, Verbal Communication, Able to commit to the job and the assigned schedule to meet the needs of the office and patients. Attention to Detail critical, Dependable & Reliable. Must want to be part of a Medical Team!

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Surgery

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• medical office: 5 years (Required)
• QuickBooks: 1 year (Preferred)
• 10 Key: 5 years (Preferred)

Work Location: In person

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