The Head of Retail Bank Legal is responsible for leading the Retail Bank Legal team who support and advise the Retail Banking division of the BOQ Group. This role sits across the multiple brands of the BOQ Group including BOQ, VMA, and ME Bank and supports both Corporate branches and the Bank’s Owner Managed branches.

This role will be responsible for driving engagement of the Retail Bank Legal team with the business, influencing strategic development of products and processes, and dealing with operational aspects of the Retail Bank .

• Reporting directly to the Group General Counsel and Company Secretary, you will be responsible and accountable for the strategic management of all Legal retail banking issues including transactional, lending, insurance and franchise matters for the BOQ Group.
• Establishing a strong working relationship with the Group Executive Retail Banking and CEO ME Bank and the key retail banking leads across the brands and in Group Compliance and Group Risk.
• Working with the Group Compliance function, provide legal advice on regulatory matters as they relate to retail banking including under the Banking Code of Practice, the National Credit Code and privacy matters.
• Provide product support including drafting terms and conditions, advising on new product launches and any other queries relating to retail products.
• Oversee and manage legal advice for marketing and advertising of retail products.
• Oversee ongoing time critical legal advice for the service delivery of BOQ's customers including to branches, business support and broker units including in relation to settlements.
• Provide and oversee legal advice in relation to customer remediation programs.
• Advise on current and impending regulatory change that impacts, amongst other matters, consumer lending.

To be successful for this role, you will have the following experience and skillsets:

• Admission as a legal practitioner in Australia.
• Extensive experience in a senior legal role in-house and/or private practice (10+ years PQE).
• Prior experience leading teams will be looked on preferably.
• Expertise and working knowledge of relevant retail financial services and banking laws including under the Corporations Act, ASIC Act, BCOP, NCCP Act and Privacy Act together with a strong working knowledge of retail terms and conditions, consumer lending and applicable regulatory change.

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

• 
  Flexible working arrangements
• Discounted financial products
• Salary sacrificing options
• Paid parental leave with no minimum
• Paid volunteer days
• Purchase annual leave
• BUPA Corporate Plan
• Employee Assistance Program (EAP)
• A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
• Accessible work support through various practices, systems, office adjustments
• Gym, shopping, technology and travel offers
• 5 employee diversity network groups focusing on; First Nations Reconciliation Council, EPIC (LGBTIQA+), Multicultural, Gender and Early Career.

To apply for this role please follow the links or apply via our Careers Page.

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.