Health Stakeholder Lead

• Full time permanent role
• Geelong office location, with flexibility to work from home
• Salary $116,086 base plus superannuation

Our Story

The TAC is a Victorian state government organisation whose role is to promote road safety, support those who have been injured on our roads and help them get their lives back on track.

To hear more about our story, follow this link:

https://www.tac.vic.gov.au/about-the-tac/our-organisation/what-we-do

About the Role

This newly created role is responsible for the relationship management and contract management of medical examiners utilised by the TAC. Working closely with the JME Manager and Manager, Impairment Training and Quality Assurance to drive improve the processes around medical examinations of TAC clients. Success in this role will see you develop, improve and maintain strong relationships with provider groups and peak bodies.

You will be the key subject matter expert for medical examinations and be an autonomous leader with strong influencing, planning and organisational skills. You will be accountable for managing provider performance, examiner utilisation and client experience with respect to medical examinations. Possessing a strong ability to articulate service and provider performance through the use of provider metrics and data analysis is a key requirement and purpose of the role.

About the Team

This role will be a part of the newly created Medico-Legal Hub Team within the Complex Recovery & Serious Injury Division, which enables and supports seriously injured clients regain optimal independence and those with complex recovery needs to achieve outcomes following a transport accident. This new role has the opportunity to make a difference and support all TAC clients across all client divisions to get their lives back on track.

A Day in the Life

• Manage all aspects of the performance of and the relationship management of medical examiners utilised by the TAC, including measurement, performance management, reporting, induction and facilitation, contract management and negotiation, compliance and reviews
• Develop work priorities and lead decision making for action and the development and implementation of strategic responses within a project management framework
• Build and maintain valuable and engaging stakeholder relationships, including managing responses to general enquiries, escalations and assisting with complaints relating to medical examinations
• Some travel required to meet with external stakeholders

What you’ll need to succeed

• Relevant tertiary qualification or experience in health, disability or related discipline (desirable)
• Knowledge and experience in a personal injury claims operational environment
• Experience working within a project management framework
• Strong ability to influence the thinking and actions of others, and to facilitate diverse groups
• Expertise in the capture and analysis of inputs received from stakeholders, research and analysis and the ability to formulate those inputs into draft strategy, policy or procedures
• Strong ability to effectively engage with various internal and external stakeholders

Why join the TAC?

We foster an engaged and inclusive culture; our 2021 survey results show 95% of our employees feel proud to work for the TAC. Our people enjoy a range of rewarding benefits, including:

• Competitive remuneration, annual bonus and salary packaging options
• Genuine work-life balance with attractive leave options and work flexibility
• A comprehensive wellbeing calendar of events and initiatives
• Extensive professional development opportunities

Read more here: http://www.tac.vic.gov.au/about-the-tac/careers/our-employment-benefits

Together, our differences make us stronger

At the TAC, we believe that a diverse workforce operating within an inclusive culture is critical to achieving our purpose. We promote a workplace that actively seeks to include, respect and value the unique contributions of all people, because we believe that together, our differences make us stronger.

We are committed to inclusion, diversity and accessibility in our employment practices, and encourage Aboriginal and Torres Strait Island people, people with disability, women and gender diverse people, culturally diverse and LGBTIQ+ people to apply for our roles.

If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the TAC People & Culture Team on (03) 5225 7500 or via email at People_Culture@tac.vic.gov.au and a member of the team will be in touch. Any information provided regarding disability or reasonable adjustment requests will only be used to provide accommodations and will in no way determine the outcome of an application.

We’d love to hear from you

If this opportunity excites you, click APPLY to submit your Cover Letter and Resume today. Successful applicants will be contacted and progress to an interview. All applicants will be advised of the outcome of their application.

For further information, please refer to the attached Position Description or contact Jacinta Zurcas, JME Manager, on 0466 480 686 for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 11 September.

If this role isn’t quite right for you but you know of someone who would be interested, please feel free to share the ad with them.

The TAC is committed to the health, safety and wellbeing of employees. This includes complying with the Chief Health Officer’s directions, including the TAC’s requirements to collect, record and hold vaccination information about its employees. Successful applicants will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.

Medical Examiners Lead_Position Description_Aug_2022.pdf