Job description
ESSENTIAL FUNCTIONS:
- Review prospective admissions against approved admission criteria, policies and procedures.
- Initiate contact to gather required clinical and demographic data from patient and other sources.
- Respond promptly to inquiry calls.
- Schedule assessments.
- Conduct pre-admission assessments.
- Assist prospective patients and significant others in seeking treatment.
- Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
- Coordinate with referral sources.
- Coordinate transportation arrangements for patients.
- Responsible for maintaining all the documentation involved with the admissions process.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High school diploma or equivalent required with college degree preferred.
- One year experience in healthcare admissions, preferably in the mental health or substance abuse field.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
Education
Preferred- Bachelors or better
Skills
Preferred- Innovation
- Leadership
- Customer Focus
- Networking
- Problem Solving
- Communication
- Planning & Organizing
Behaviors
Preferred- Innovative: Consistently introduces new ideas and demonstrates original thinking
- Thought Provoking: Capable of making others think deeply on a subject
- Leader: Inspires teammates to follow them
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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