Job description
Reference Number
Position Title
Employment Type
Permanent Part Time
Directorate
Department
Location
Community Health
Enterprise Agreement / Classification
- Enrolled Nurses - EN Level 2.1 (ENY21/2)
- Enrolled Nurses - EN L2.7 (EN with 5 routes**)
- Health & Allied Services - Allied Health Assist Gr 2
Hours
Position Summary
TOGETHER, WE CAN CREATE OUTSTANDING!
Intake Worker (Allied Health Assistant or Enrolled Nurse)
- Rural Allied Health Team, Shepparton
- Permanent Part Time
- 48 hours per fortnight
About GV Health
At GV Health we are so much more than a regional health service. As the largest employers in the region, we work with purpose and pride and are committed to respecting and embracing diversity, inclusion and accessibility for our people and community.
It is an exciting time to join our GV Health team! We are currently in the midst of an exciting $229 million transformation of our Graham Street site, which comprises of a five-storey Inpatient Unit building, expansion of our current theatre capacity, new Critical Care Unit, a state of-the-art Dialysis Unit and an extension of the current Emergency Department.
To find our more information about GV Health please visit http://www.gvhealth.org.au/
About the team
Come and join the GV Health Rural Allied Health Team (RAHT), a team with a well renowned supportive workplace culture with an opportunity to work alongside a range of experienced allied health professionals. The team is an established and progressive multi-disciplinary team which includes Dietetics, Occupational Therapy, Physiotherapy, Podiatry, Social Work and Speech Pathology services, supported by Allied Health Assistants.
About the role
A unique and exciting opportunity is available to join our team as an Intake Worker. The successful candidate will be supported and supervised by the RAHT Team Leader to assist across all disciplines to deliver a high standard of customer service which promotes timely access to services to meet their healthcare needs. The role is an office-based position and involves completing a variety of tasks to support the intake of referrals and follow-up of consumer enquires.
The role is ideal for someone seeking a change from working in direct client care to a behind the scenes role which supports the service to make a true difference to our clients independence and well-being.
The Intake Worker will provide person centred care with an opportunity to:
- Screen referrals and determine client eligibility for Rural Allied Health Team programs
- Collect information from consumers and/or referral resources to help determine priority levels, dependent on consumer level of need.
- Triage referrals and determine priority level, with support and a step-up model to the RAHT Team Leader and/or experienced RAHT allied health professional (AHP’s) to assist with complex cases
- Re-direct referrals to more appropriate services, as required
- Provide feedback to service providers/referral sources
- Provide support and advice to consumers and service providers to assist with general enquiries e.g. waiting times, updates on care or interventions on behalf of clinicians, where appropriate
- Undertake audits, quality improvement and activities to support accreditation
We are looking for:
- Certificate IV in Allied Health Assistance or Enrolled Nurse (Division 2) qualification with current registration with the Australian Health Practitioner Regulation Agency (AHPRA) if an Enrolled Nurse.
- Minimum 5 years’ experience working in a multidisciplinary allied health team or other community setting, including knowledge of the allied health disciplines and community-based work.
- Ability to apply clinical knowledge to support the intake of allied health referrals
- Initiative, self-motivation, organisational and time management skills, an ability to prioritise tasks, and to use time effectively to meet deadlines
- Well-developed data entry and computer literacy including Microsoft Office programs (Word, Excel, PowerPoint, Publisher, Outlook), Internet and client information management/database systems
- A high level of communication, organisational and time management skills.
Our offer to you:
- Generous salary packaging, subsidised staff parking and discounted leisure memberships
- Flexible work practices and options to purchase additional leave to help create some important work/life balance
- Professional development and study leave to help reach your learning and career goals
- Social club membership offering a range of events, functions and local community discounts
- Our CREATE Outstanding reward and recognition program
- Relocation incentives may be available
The role may be abe to be combined with the Team Assistant (AHA or EN) position to create a full-time position for the right candidate.
Applications close: 1 August 2022
Vaccination against COVID-19 is a mandatory requirement for this role.
As per the NDIS Quality and Safeguards Commission prospective employees must be checked against the National Disability Insurance Scheme Worker Screening Database. You will be requested to complete and submit the National Disability Insurance Scheme Worker Screening Check via Service Victoria. Your Check will be assessed to determine your eligibility to work within a NDIS role. If you do not receive clearance from the NDIS Worker Screening Unit or you do not agree to participate in the Scheme you cannot be engaged by a NDIS provider.
All appointments are made subject to satisfactory police check and Victorian ‘Employee’ Working with Children’s Check. Completion of a Commonwealth of Australia Statutory Declaration is required prior to commencement. GV Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
Recruitment agencies should note that GV Health does not accept agency resumes. GV Health is not responsible for any fees related to any unsolicited resumes submitted by Recruitment Agencies.
Selection Criteria
- Essential : Commitment to the GV Health Values of Compassion, Respect, Excellence, Accountability, Teamwork and Ethical Behaviour and ability to exhibit behaviour which reflects our values.
- Essential : Certificate IV in Allied Health Assistance or Enrolled Nurse qualification with current registration with the Australian Health Practitioner Regulation Agency (AHPRA) if an Enrolled Nurse.
- Essential : Minimum 5 years’ experience working in a multidisciplinary allied health team or other community setting, including knowledge of the allied health disciplines and community-based work.
- Essential : Ability to apply clinical knowledge to support the intake of allied health referrals
- Essential : Demonstrated ability to work in a customer focused service environment with skills and experience in the delivery of timely, accurate and respectful customer interactions.
- Essential : High level of communication and interpersonal skills including listening skills and the ability to interact professionally with clients, staff and external agencies whilst maintaining high levels of confidentiality.
- Essential : Demonstrated ability to work independently and with minimal supervision whilst under the direction of the Program Manager, Team Leader and clinical staff as required.
- Essential : Well-developed data entry and computer literacy including Microsoft Office programs (Word, Excel, PowerPoint, Publisher, Outlook), Internet and information/database systems.
- Essential : Self-motivated with a high level organisational and time management skills, including an ability to prioritise a flexible and varied workload to maximise use of time and meet deadlines.
- Essential : Satisfactory National Disability Insurance Scheme Worker Screening Check, Victorian Employee Working with Children Check and completion of Commonwealth of Australia Statutory Declaration prior to commencement of employment. Do you agree with this requirement?
- Essential : Evidence of full immunisation against COVID-19.
- Desirable : Experience working with frail older people, people with disabilities and their carers, and people living in rural communities.
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