Job description

Title: Operations Analyst
Duration: 6-12 + months with extension
Location: Arizona, Utah (Remote)

Responsibilities :

• Managing a pipeline of servicing requests in multiple loan systems; facilitating/leading meetings; preparing/reviewing reports; researching or reconciling moderate to complex information; and may act as a point of escalation.
• Accountable for performing assigned functions with very limited supervision efficiently and ensuring all regulations, procedures, and policies are adhered to.
• Performs assigned activities required to support Global Loan Operations.
• Utilizes knowledge or resources to resolve moderate to complex issues and escalates complex non-routine problems.
• Performing Implementation and Quality Assurance on various loan Servicing transactions for our Asset Based Lending loan products within the Bank systems
• Comprehend, translate, and review loan documents for accuracy and proper approvals.
• Preparing reports - Analyzes, researches, and resolves a variety of operational activities related to loans
• Processing audit transactions approving wire transactions and resolving exceptions Skills.
• Providing training and support to clients, business partners, and junior team members
• Reviewing reports and performing interest and credit line calculations
• Providing backup documentation for internal and external auditors
• Collaborating on business-critical projects
• Solid networking skills, strong ability to build relationships with internal clients.
• Strong attention to detail Critical thinking with the awareness to know when to challenge or question
• Interest in following process and procedures
• Able to act as a Subject Matter Expert and leader for less experienced team members and work independently with Business Partners as SME and projects and initiatives as assigned.
• High School Diploma or Equivalency PLUS - 3-5 years of related professional experience (banking/financial services industry or customer service) OR - 5-7 years of the overall experience - Bachelor’s Degree desired and may be considered as 1-2 years overall experience.

Job Type: Contract

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Assest: 1 year (Required)
• Commercial: 1 year (Required)
• Loan officer: 1 year (Required)

Work Location: Remote

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