Job description
Job Summary:
As a Licensed Sales Agent (Health Care) you will assist customers with inquiries
that will include general policy information, enrollment assistance, benefit
breakdown, billing review, and cross selling various ancillary products.
Key Responsibilities:
Take inbound calls & make outbound calls to warm/hot leads or existing
customers.
Have interactive conversations with prospective and existing customers to
showcase your active listening skills
Effectively create customer needs by conducting various probing techniques.
Accurately describe benefits and features for all available product lines.
Follow documented processes and guidelines.
Document systems properly to ensure accurate tracking and accountability.
Achieve all sales and call centre goals.
Equipment and phone set will be provided
Education:
- HS Diploma or GED required.
Knowledge, Skills, Abilities, and Experience:
- Valid insurance licence with health component.
- Current continuing education requirements for licence must be met
- Knowledge of successful selling techniques.
- Excellent oral and written communication skills.
- Outstanding customer service skills
- Must have an enthusiastic, flexible, and assertive personality.
- Experience in a call centre.
- Ability to sit for long periods of time.
- PC literate. Knowledge of Microsoft Office Suite Products is a plus
- Must be comfortable in a competitive goal driven sales environment.
- Must demonstrate multi-tasking and critical thinking skills regularly.
- Passion for helping people and developing strong sales relationships
- Always conduct yourself in a professional manner
- Good attendance is a must.
- Hardwired high-speed internet connection with a minimum download
speed of 30mbps and upload speed of 20mbps with the ability to
connect company supplied equipment via 2 Ethernet ports on existing
modem/router
- Ability & flexibility to troubleshoot any connectivity issues with your
local ISP
- A private home workspace where customer information can remain
secure
To take advantage of our training a successful representative
should possess all the following skills and abilities:
- Competitive personality & an internal motivation - You need to
have the drive to overcome customer objections and compete
with yourself and other advisors to succeed and hit new goals.
- Ambitious sales-minded approach with strong interpersonal skills
to build rapport with prospective customers
- Sales-minded, and open to connecting via phone and your
network
- Goal-oriented, with a focus on achieving sales success
- Take control of your career and positively impact the lives of our
customers.
Job Type: Full-time
Salary: $21.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Commission pay
Education:
- High school or equivalent (Required)
Experience:
- Medical Insurance sales Agent: 1 year (Required)
License/Certification:
- Health Insurance License (Required)
Work Location: Remote
Speak with the employer
+91 +1 307-201-9099
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