• Monash Imaging
• Full Time
• Permanent

About Monash Health

Monash Health is Victoria’s largest public health service. We are proud to provide healthcare to one quarter of Melbourne’s population, across the entire life span from newborn and children, to adults, the elderly, their families and carers. More than 18,000 employees work at over 40 care locations across south eastern Melbourne, including Monash Medical Centre, Monash Children’s Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Pakenham Health Centre, Kingston Centre, Cranbourne Centre, and an extensive network of rehabilitation, aged care, community health and mental health facilities. For more information, please visit www.monashhealth.org.

About Us

Monash Imaging is an industry leading business and a highly desirable place to work located in the southeast sector of Melbourne. The Imaging department is seeking an enthusiastic administrative officer to join the admin team to support high-level patient centred care.

Monash Imaging as part of Monash Health is a busy, multi-modality department providing diagnostic and therapeutic imaging services to the outer southeast region of Melbourne and West Gippsland for adult and paediatric patients. The environment will offer patients and families a friendly atmosphere together with innovative technology to deliver the very best patient experience.

About the Role

As a medical administration officer, you will be responsible for providing high-level customer service to patients in a variety of settings including:

• Reception meet and greet role.

• Phone system, making appointments for internal and external patients according to their medical needs.

• Excellent interpersonal and communication skills.

• Working on a rotational roster.

About You:

• You are hardworking, passionate and team focused in your approach
• Proactive, organized and can work autonomously
• You are a flexible and inclusive team member
• Previous experience in radiology or medical administration would be an advantage
• You pick up new computer software with ease

What You Need

You must be able to demonstrate:

• Excellent verbal and written communication skills
• Effective time management skills including planning and organisational skills
• Ability to maintain confidentiality and privacy of patient information
• Exceptional attention to detail

Benefits of working with Monash Health:

• Excellent salary packaging conditions
• Career opportunities within a large health care network
• Opportunities for professional development
• On-site car parking
• Monthly ADO’s with 5 weeks annual leave for all full time employees

Location:

• Based mainly at Monash Clayton, with some rostering to other Monash Health imaging sites within the south east corridor of Melbourne in response to rostering requirements
• Close to public transport
• On- site staff parking
• On-site gym

How to Apply

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Applications will only be accepted via the Monash Health online Mercury System only. Email applications will not be considered.

Existing Monash Health Employees should apply using your Monash Health employee account. For any queries regarding employee accounts contact Recruitment Services by email – recruitment@monashhealth.org.

Offers of employment can only be made once all required probity checks have been completed. These include:

• reference checks;
• a clear Police Check conducted within the last three months;
• a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
• proof of immunisation.

A request to conduct probity checks does not guarantee that an offer of employment will be made.

As part of our selection process, you may be invited by email to participate in an on-camera video interview.

To comply with Victorian Public Health directions, all employees working in the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status. To support your application, and to be compliant with any public health orders in place at the time of, and during, your employment, you will be required to upload evidence of full vaccination against COVID-19. Acceptable evidence is a copy of a Government Official Immunisation History Statement or Digital Certificate showing all vaccination dates. It is a requirement of Monash Health to collect, record and hold vaccination information. Offers of employment will only be made to candidates who can provide acceptable evidence that they meet full vaccination status.