Mercy Community supports and inspires people in need to live healthy, connected lives within inclusive communities. We are a registered NDIS provider and are committed to unlocking the possibilities the NDIS presents by delivering a range of NDIS services across Qld and Northern NSW. To support our growing NDIS team, we are currently seeking a talented Office Coordinator to work in our Toowoomba team.

About the role

As the Office Coordinator you will provide administrative support to the NDIS services team. Your responsibilities will include:

• Providing administrative support to the Service Delivery team and Development Manager.
• Supervising and coordinating the front Reception area including being the first point of contact for new people accessing the building, answering phones and welcoming stakeholders.
• Managing IT support, assigned tasks, databases and e-filing system requirements efficiently and effectively.
• Communicating and collaborating with a wide range of stakeholders to promote efficiencies and positive working relationships.
• Liaising with participants, the NDIA and other providers to support our busy Support Coordinators.
• Planning, supporting and facilitating community events, assisting with internal compliance auditing, and ensuring best practice processes are followed and reviewed.

About you…

We are looking for an Office Coordinator who is highly organised to meet deadlines and passionate to deliver on outcomes. We would expect that you demonstrate strong engagement skills, display initiative, and be someone who will immerse themselves in our culture.

To apply you will need to have demonstrated administration experience, intermediate Microsoft Office skills, and excellent written and oral communication. You will be able to effectively manage strong relationships with internal and external stakeholders.

You will be rewarded with:

• Competitive remuneration package, with the opportunity to increase your take-home pay by salary sacrificing
• Mercy-paid Blue card and NDIS compliance checks
• Flexible work arrangements including opportunity to work between home and office
• Comprehensive induction and training
• Career pathway planning and development
• The chance to make a genuine difference in people’s lives
• Access to our Employee Assistance Program (confidential counselling service)
• A friendly and supportive workplace

About Us

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities. Please visit our website to find out more about our dedicated team and the work we do.

Please Apply Immediately - Interviews will commence on receipt of applications.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining clear personal history screening checks throughout employment.

Mercy Community has implemented a new COVID-19 Vaccination Policy in Australia that requires all new Mercy Community hires to show proof of being fully vaccinated from COVID-19, or have an approved medical exemption. Mercy Community’s culture and community encourages all applicants to be part of an organization that promotes a diverse and safe workplace environment.