Job description

In this role, you will engage and connect with our
customers by providing excellent customer service. You
will be an expert in product and use this expertise to
educate, inform, inspire and outfit the customer. You will
offer information to the customer on current merchandise
assortment, store promotions and events, and execute
operational processes effectively and efficiently. Your
goal is to bring our brand to life for our customers while
building brand loyalty and delivering with productivity.
What You'll Do
Acknowledge and assist customers; locate
merchandise efficiently using various methods;
answer questions quickly and accurately
Offer style and outfit suggestions to the customer,
utilizing mannequins and displays for inspiration
Promote loyalty by educating customers about our
loyalty programs
Leverage omni channel offerings to deliver a
frictionless customer experience
Support sales floor, fitting room, check out, and back
of house processes, as required
Courteous and responsive to internal/external
request
Exchange and verifies job related information to
provide support
Who You Are
Good communicator with the ability to utilize
technology effectively and engage with customers
and your team to meet goals
Problem solver with a focus on continuous
improvement, who is always learning, open to
feedback and takes action as required
Able to handle customer interactions and potential
issues/concerns courteously and professionally
Use basic information-gathering skills to solve
problems
Ability to learn procedural knowledge acquired
through on- the-job training

Benefits at Old Navy

Merchandise discount for our brands: 50% off
regular-priced merchandise at Old Navy, Gap, Banana
Republic and Athleta, and 30% off at Outlet for all
employees.
One of the most competitive Paid Time Off plans in
the industry.*
Employees can take up to five "on the clock" hours
each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for
contributions up to four percent of an employee's base
pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.
For eligible employees

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Weekend availability
• Weekends only

Ability to commute/relocate:

• Phoenix, AZ 85050: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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