Job description

HEQS is an industry-leading company that is located in Smithfield, NSW. We operate from Monday to Saturday and we are excited to offer the opportunity for an experienced and self-driven Warehouse Operations Assistant to join our growing team.

Your role plays a crucial part in ensuring the successful coordination of the businesses day to day operations. To be successful as an Operations Assistant, you should possess excellent communication skills and be able to juggle multiple tasks. Top candidates will have strong organizational, critical thinking, and interpersonal skills.

Duties & Responsibilities:

• Assistance on the allocation of deliveries to maximize vehicle utilization
• Coordinate drivers’ workloads in accordance with fatigue management principles, systems, and processes
• Coordinate delivery time slots to meet customer service requirements
• Creating purchase orders, invoices, and driver paperwork.
• Efficient data entry, utilizing a range of systems and producing reports ensuring a high level of accuracy
• Update spreadsheets to organize and update warehouse information
• Utilize email and relevant apps to ensure clear and timely communication
• Maintaining positive support to all team members, external customers & stakeholders
• Managing multiple tasks and maintaining focus on priorities.
• Liaise with customers and coordinate resolution of issues arising in a timely and effective manner.
• Providing detailed tracking and reporting on freight movements and deliveries including reporting on misdirected freight
• Determine, acquire, and allocate resources to ensure efficient logistics operations.
• Maintain an efficient two-day turn-around on all furniture repair service calls and completes all required furniture service/repair paperwork (warranty or non-warranty).
• Keep a clean and safe working environment and optimize space utilization.

Eligibility & Skills:

• At least 1 Warehouse experience (Required)
• High school diploma or equivalent.
• A relevant certificate may be required.
• Experience in planning, coordinating, and overseeing operations.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Exceptional customer service skills.
• Excellent written and verbal communication skills.
• Strong organizational and interpersonal skills.
• A willingness to learn.
• Excellent time management skills
• Process-driven and detail-oriented
• Ability to prioritize jobs
• A good understanding and appreciation of workplace safety
• Ability to work in a team and independently
• Be well presented, organised, with a great work ethic and a warm and friendly personality

Work Remotely

• No

Job Types: Full-time, Contract, Permanent

Salary: $170.00 – $250.00 per day

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Smithfield NSW: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor Degree (Preferred)

Experience:

• heavy lifting : 1 year (Required)
• Warehouse distribution: 1 year (Preferred)
• Delivery driver: 1 year (Preferred)
• Logistics: 1 year (Preferred)
• Customer support: 1 year (Preferred)

Licence/Certification:

• Driver Licence (Required)
• Forklift Licence (Preferred)

Work Authorisation:

• Australia (Required)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 50% (Preferred)

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