About the role:

With growth and transformation high on our agenda, we are all about finding the right people and this role is no exception. We are now looking for an experienced Operations Manager who has the expertise to lead this function and drive the continued growth of this successful branch in our state-of-the-art facility in Adelaide. This is a rare opportunity to step into a well-established branch and make your mark immediately in a large capital city depot. This is a senior role that oversees a critical function in our business. Not only supporting the warehousing and logistical requirements, but genuinely driving continuous improvement and best practice.

This is such a fantastic opportunity to work in a large organisation that will support you to achieve a long-term career and push you to be successful. Under the guidance of the Branch Manager who themselves has been promoted from within, they are keen to bring in the expertise needed to truly impact the operational efficiency of the depot now and into the future.

Some of what you will be doing:

• Achieving personal, as well as operational team targets and KPIs
• Leading, coaching, mentoring, and managing your operational team to provide exceptional customer service and positive outcomes
• Working with managers and team members to identify opportunities for improvement, creating action plans and receiving commitments to ensure outcomes/results are achieved
• Ensure Kent’s safety standards are met on site and your most important asset, your people, advocate safety as a priority
• To control the activities of Operations in a cost-effective manner
• To oversee efficient employee and vehicle daily programming for local, interstate, and international removals.
• To ensure that all relevant systems and documentation are accurate, precise, and complete, within the WMS

About you:

Ideally you will have exposure to the removals industry. You will have demonstrated success in operations and mentoring others. Your experiences will show a hands-on approach that successfully oversees and assists with the day-to-day management of frontline staff. We don’t want to maintain our position we want someone to come in and continue to grow it. So, looking outside the box, trying new things, and finding efficiencies are the traits we are looking for.

What else we are looking for:

• Your commercial acumen means you understand what’s needed to support a successful business
• Sound operational understanding that can juggle labour, inventory, equipment, warehousing, purchasing and the forward thinking to keep on top of it all
• You know and understand people and you invest in their development and training
• Good understanding of operational efficiency and cost control

You may not fit the requirements 100% but that's ok, we focus on training and development. If you are looking for a career and not just a job, you're in the right place!

About Us:

Kent is an Australian success story that started over 70 years ago and has grown from a family business to an award-winning organisation, built on reputation and excellence. What's little known about us is what makes Kent such a great place to work, our people. We have so many employee stories to share, like those that have been a part of Kent for decades, or our youngest State Manager who started out driving trucks. And then there is our father and daughter duo who proves some family businesses are worth trusting your family with.

Why work for Us:

• A full-time ongoing position in a stable, essential business
• We offer an attractive salary package, dependent on experience
• Company paid confidential EAP program to support you and your family
• We reward great people so opportunities for you to mentor and train are encouraged
• We maintain a family business culture that genuinely cares for its people
• We are making huge investments in technology to enable our people and the systems they use
• We give back to the community through local charity work, community support programs and our ESG initiatives
• On the job training and development in a fast paced and fast-growing environment
• Flexible working arrangements (subject to business needs)
• Amazing opportunities for career progression, the last 12 months has seen 80% of our recruitment filled internally