Job description

Make a positive difference to road safety
Ensure excellence in operational delivery
Support our Camera Operators via our Communications Room

Make a Difference to Road Safety. Join our Traffic Camera Services as an Operations Support Officer in Tullamarine

About You
You have the highest levels of personal integrity and ethical behaviour with an excellent level of accuracy and attention to detail. You have a proven ability to strictly follow and comply with company policies and procedures. You are confident and perform well under pressure. You believe in the value of Victoria's Road Safety Program and are keen to play a part in its success whilst living Serco's values of Trust, Care Innovation and Pride.
You are comfortable dealing with people over the phone and have a good knowledge of UHF radio usage. You demonstrate sound IT skills such as typing and the ability to use multiple screens. You have a current Victorian Driver's Licence.
Flexibility to work a 24/7 roster is a key aspect of this role, including working night shifts, weekends, public holidays and picking up spare shifts on short notice. In return, you will receive ongoing training and mentoring from engaged and passionate leaders within a small, friendly and relaxed team environment. An advantage would be to live in or near Tullamarine.
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role. Chosen applicants will also need to successfully complete a pre-employment medical prior to commencement.

About the Role:
We currently have multiple part-time opportunities for Operations Support Officers to join our team. You will work an average of 15-20 hours per week and have flexibility to work additional shifts when required. This role involves being the communication link with our Mobile Safety Camera Operators (MRSCOs) who work on the road, to ensure their safety and act as an information source. This role involves communicating with operators over the phone and radio, data input and checking, and providing general information and support to the MRSCOs while they are on the road.
When you join us, in addition to a receiving competitive remuneration package, underpinned by our belief in the value of wellbeing, our rewards are designed to benefit all aspects of your life – physical, mental, social, financial and community. These include among other things volunteer leave, flexible salary packing options, Employee Assistance Program, generous Employee Referral Program plus access to discounts on health insurance, gym memberships, travel, shopping, technology, dining and entertainment.

Serco’s Traffic Camera Services division operates Victoria's mobile safety camera program, maintains fixed red light cameras and provides image verification services to the State of Victoria. We have over 250 dedicated staff working to help reduce Victoria's Road Toll.

About Us

At Serco, you’ll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organisations around the world. We apply world's best practice, insights and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice and Transport. But no matter your role or where you’re based, we each share the same goal – to bring service to life to make a positive difference every day. To learn more please visit www.serco.com/aspac

Join Us
If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.
We are committed to diversity and we encourage people to apply from different backgrounds. By joining Serco you will have access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LBGTI+) Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
NOTE: Google Chrome is the preferred browser to access Serco careers website

espwireless.net is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, espwireless.net provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, espwireless.net is the ideal place to find your next job.