Patient Experience Coordinator
Job description
Position Classification: Administration Officer Level 5
Remuneration:$34.45 - $35.27 per hour
Hours Per Week: 38
Requisition ID: REQ326284
Where you'll be working
Western Sydney Local Health District (WSLHD) is responsible for providing primary and secondary health care for people living in the Auburn, Blacktown, and The Hills Shire, Holroyd and Parramatta Local Government Areas (LGAs) and tertiary care to residents of the Greater Western Region. We are committed to our vision of 'better health services for the people of western Sydney and beyond' and to the delivery of health care or related services in line with our core values of collaboration, openness, respect and empowerment.
What you'll be doing
T h e focus of the role is maintaining and improving the experience of patients/families within our Emergency Departments and/or COVID-19 clinics.
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Selection Criteria:
- Demonstrated extensive experience in customer service
- Demonstrated resilience, flexibility and imitative
- Excellent interpersonal skills, in particular the ability to interact well with all emergency department staff
- Demonstrated ability to work independently with minimal supervision
- Computer literacy
- Sound negotiation skills
- Demonstrated ability to problem solve
- Demonstrated leadership and an ability to work in a multidisciplinary team
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Joana Andre Garrido on Joana.AndreGarrido@health.nsw.gov.au
Applications Close: 20th July 2022
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