S7 - Human Resources

Position Description Page 1 of

PERSONAL CARE WORKER - RESIDENTIAL Issue no: 2 / 2021
S7-HR-PD 7.2e

Introduction: At Warramunda we are committed to providing quality services in an environment

that promotes the well-being of all our stakeholders; including people we care for,
provide services to and our workforce.

Warramunda respects the inherent human worth and dignity of all people and
upholds each individual's right to realise their capacity for physical, social,
emotional, cultural, religious and intellectual development.

We are proud to offer a comprehensive list of services and support to the Kyabram
and district community, including aged and disability care to stay at home,
independent living units, community housing and residential aged care. We deliver
all these services in a framework built upon the values of Respect, Community,
Quality Care, Innovation and Commitment.

Warramunda respects the privacy and dignity of our stakeholders. As part of the
Warramunda family, people we care for can be assured they will receive high levels
of care, companionship and cooperation regardless of the service they are
accessing.

The dedicated team across our organisation undertake their responsibilities in a
warm, hospitable and attentive way.

We take personal responsibility for providing the best Care to meet our consumers’
needs and are committed to promoting individual choice, control and independence.

Our Vision: To be a leading provider of care and service excellence, embedded in its community
and responding innovatively and sustainably to changing client needs.

Our Mission: To provide superior quality supported living, in-home and community support
services that enhance the wellbeing of our clients and our broader community.

Our Values: All Warramunda operations and activities are built upon the Values of:

Respect, Community, Quality Care, Innovation, Commitment

Purpose: The Personal Care Worker provides the day to day care of residents.

Primary Objectives: The Personal Care Worker ensures they:

• Fulfill duty of care

• Respect the resident’s rights to privacy and to be treated with dignity;

• Understand and protect the rights, needs and responsibilities of the residents;

• Understand and protect the rights, needs and responsibilities of the workforce.
  

Terms of Employment: As per the agreed employment contract and standing EBA.

The probationary period for staff employed by Warramunda Village is 6 months.

A Professional Development Review will be undertaken after three months of
employment and annually thereafter.

Warramunda Village is an equal opportunity employer and values diversity.

Warramunda Village is a registered Public Benevolent Institution (PBI) that offers
salary packaging benefits to permanent employees which may increase take home
pay.

This position description is current at time of distribution however is subject to change from time to time by the employer.

Document Created by: Warramunda – April 2021 Document Updated by: Warramunda – September 2021
Warra P&Ps / S7 - Human Resources / Position Descriptions

S7 - Human Resources

Position Description Page 2 of

PERSONAL CARE WORKER - RESIDENTIAL Issue no: 2 / 2021
S7-HR-PD 7.2e

Qualifications: Essential:

Certificate III or IV in Aged Care

Current First Aid certificate.

Desirable

Aged care experience;

Physical Standards • Read computer screen 10 % of the time
(Approximate):

• Sit 10 % of the time

• Walk / Stand 90 % of the time.

• Bend, squat up to 50 % of the time.

Reports to: Registered Nurse, Care Services Manager and Clinical Care Coordinator.

Hours of Duty: As negotiated and rostered.

Key Areas of Responsibility

Continuous Integrating the Health, Personal Care and Lifestyle procedures within the continuous
Improvement improvement program framework, including reporting.

Integrating the Health, Personal Care and Lifestyle procedures within the continuous
improvement program framework, including reporting

Consistently following organisational and service policies, procedures, and work
instructions

Reading and understanding new and revised service and organisational work
instructions as distributed

Contributing to the maintenance and improvement of the OHS program,
demonstrating and promoting safe practices

Participating in training and development activities related to responsibilities

Knowledge and Skills Safe practice in accordance with responsibilities.

Integrating the values and philosophy of the organisation into work practices.

Maintaining and updating own knowledge base to ensure safe practice and effective
performance in the workplace, as guided by Management.

Recording accurate information and data as required by all processes and
procedures of the service.

Working in co-operation with other members of the health care team.

Demonstrating a positive attitude in accordance with the agreed role and
responsibilities of the position.

Displaying good customer service practices.

Personal Care and Meeting the personal care, hygiene, comfort, nutrition and hydration, mobility and
Hygiene skin integrity needs of the residents.

Assessing resident care needs in relation to washing/showering, hair care, pressure
care, nail care, care of dentures/teeth, hair removal, toileting, and pad allocation.

This position description is current at time of distribution however is subject to change from time to time by the employer.

Document Created by: Warramunda – April 2021 Document Updated by: Warramunda – September 2021
Warra P&Ps / S7 - Human Resources / Position Descriptions

S7 - Human Resources

Position Description Page 3 of

PERSONAL CARE WORKER - RESIDENTIAL Issue no: 2 / 2021
S7-HR-PD 7.2e

Key Areas of Responsibility

Assisting the residents with their personal care and hygiene needs whilst
encouraging their physical and social independence, with consideration for their
safety.

Reporting changes in resident condition to the RN / EN IC.

Understanding resident rights and care preferences and incorporating them into
work practices.

Ensure residents privacy and dignity is maintained.

Following Resident of the Day processes.

Health and Safety in the Team Members employed by Warramunda Village are required to participate in
Workplace Health and Safety (H&S) by:

• Adhering to Warramunda Village policies and procedures in relation to H&S

• Taking reasonable care to ensure that your own health and safety along with

that of others is abided to as per the OHS Act 2004.

• Reporting any injuries, hazards or illnesses where practical, immediately to

your supervisor or H&S representative.

• Not placing others at risk by any act or omission and not wilfully or recklessly

interfering with safety equipment.

• Attending mandatory training.

• Demonstrates understanding of workplace Health and Safety requirements.

• Understands emergency response procedures.

Working Relationships Internal:

• Internal residential aged care services teams

External:

• External governing bodies and authorities when on site (eg. Worksafe / Aged

Care Commission)

• Warramunda supporting consultants / industry bodies (eg. LASA, MOA)

Other Requirements • Unencumbered current Police Check, Working with Children’s Check and
DWES record check

• Minimum of two Satisfactory Referee Checks

• Adherence to the Disability Support Worker Code of Conduct, the Child Safety

Standards and all Warramunda Village policies and procedures

• Completion of NDIS Worker Orientation Module

• Warramunda Village uniform or approved attire is to be worn for all shifts.

Promotion of Team Members must at all times promote Warramunda Village in a positive manner
Organisation and are encouraged to support functions that raise the awareness of the

organisation in the community.

This position description is current at time of distribution however is subject to change from time to time by the employer.

Document Created by: Warramunda – April 2021 Document Updated by: Warramunda – September 2021
Warra P&Ps / S7 - Human Resources / Position Descriptions

S7 - Human Resources

Position Description Page 4 of

PERSONAL CARE WORKER - RESIDENTIAL Issue no: 2 / 2021
S7-HR-PD 7.2e

Key Areas of Responsibility

Attendance is required at Warramunda Village functions which involve the whole
staff team and client specific events.

Networking and attendance at functions outside of normal working hours will be
required from time to time.

Confidentiality The Team Member is:

• To understand issues relating to confidentiality in all aspects of work

practices.

• Maintain privacy and confidentiality of information.

• Always required to observe confidentiality and under all circumstances, both

during and after employment with Warramunda Village, including maintaining
confidentiality of all details of Warramunda Village affairs, client, and staff
details

Key Performance • All resident’s comfort, wellbeing and appearance meet standards;
Indicators

• Work practices demonstrate respect for resident’s property and living

environment;

• Practice reflects work instructions and given by the Registered Nurse or

delegate, including Resident of the Day;

• Confidentiality, privacy and dignity are always maintained;

• Organisational training is completed in the required time frame

I have read, understood and accept the above position description:

Employee:

Name:

Signature:

Date:

Warramunda Representative:

Name:

Signature:

Date:

This position description is current at time of distribution however is subject to change from time to time by the employer.

Document Created by: Warramunda – April 2021 Document Updated by: Warramunda – September 2021
Warra P&Ps / S7 - Human Resources / Position Descriptions