ABOUT US

Journey Beyond is a national business focused on bringing Australia's unique and iconic experiences to life. Australian-owned, Journey Beyond has an extensive national footprint and is one of the country's largest experiential tourism businesses.

We aim to take our guests beyond, ignite their imagination, and transform amazing into breathtaking.

Cruise Whitsundays is an award winning, innovative, and experienced maritime operator, based in Airlie Beach. Our experiences include day and overnight tours throughout the Whitsundays and the Great Barrier Reef, as well as resort connection services. We are proud to offer Australia’s first underwater accommodation, Reefsuites, on The Great Barrier Reef and exclusive Reefsleep experience at Reefworld on Hardy Reef.

ABOUT THE ROLE

Our Pontoon Caretakers are an integral part of the team primarily responsible for the servicing and maintenance of ancillary vessels, machinery and equipment on our Hardy Reef pontoons ensuring the best facilities for our day and overnight guests. Together with the hospitality team, you will share special places and create lasting memories. Your days might include:

• Ensuring exceptional presentation of the Pontoons and Auxiliary vessels;
• Vessel handling and compliance with Safety Management Systems;
• Maintenance and operation of pontoon generators and engines;
• Customer service and product delivery working closely with the hospitality team;
• General pontoon operational tasks;
• Undertaking crew training including in-water training and vessel inductions; and
• Conducting rescue and lookout duties for guests.

ABOUT YOU

You will be a team player with a demonstrated positive “can-do” attitude, be comfortable living and working on water for extended periods of time (7/7 day roster) on a full-time basis.

Requirements

• Be passionate about the marine tourism industry with a real commitment to delivering the best standards of customer service – you see everything through a guest centric lens

• Know your stuff, be an all-rounder with deckhand and vessel handling experience and demonstrate a general aptitude for maintenance and engineering – a trade background will be highly regarded
• Have all the safety things we need too like a Coxswains (minimum), RSA, Covid Safe Dining In and a Senior first aid / CPR/ O2 certificate (or willing to obtain). Master and/or MED qualifications are highly regarded.

Benefits

Are you ready to join us? Your marine career journey begins here!

We are currently only considering applications of those currently residing in Australia with working rights.

Relocation assistance available for the right candidate.