OUR HOTEL

Ibis Adelaide is proud to report that we have successfully defended our title as Australia’s best ibis for several years running. With guest satisfaction results that are the envy of many 5 star properties, a purpose-built brand hotel (opened in 2014) with strong design elements and a team of people that never settle for second best, this is an opportunity to join the fun and lead the way. The bones of our hotel include 311 rooms, a fitness centre, restaurant and bar on level one, and a flexible conrence space. The soul of our hotel is the 40+ incredible staff, who deliver amazing service day in and day out.

YOUR MISSION

Our Receptionist is a key position and the first point of call for our guests when they arrive. You will be checking guests in and out, handling enquiries from in house guests and helping to maintain our hotel as the busiest in town, chat with our guests to ensure a sense of welcome and belonging. You will be a guru of local knowledge to help every guest get the most out of their stay, all whilst listening out for all opportunities to wow our guests when they least expect it.

KEY RESPONSIBILITIES

• Professional telephone manner
• Ability to think on your feet and anticipate guests needs
• Solve problems on the spot
• Work in a face paced environment

SPECIFIC REQUIREMENTS

• We are looking for a special someone with a passion for people and providing impressive service to join our front office team on a full time basis.
• You will be an organized individual with a high attention to detail
• Previous experience in a Reservations environment
• Prior use of Opera & TARS Database
• Working rights to accomodate a full time role

Apply now to become a part of the ibis family!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.