Job description

We currently have a Fixed 12 month opportunity (with potential for extension) available within our Records Management Team.
The Records Officer supports the VBA to deliver a robust and proactive records management function by ensuring:

• the full scope of record management activity is consistently carried out;
• statutory obligations are followed; and
• excellent customer service is provided to all stakeholders.

The position plays a key role in troubleshooting records management issues for internal stakeholders, triaging incoming queries and correspondence, assisting users in the use of the records management system, scanning, recording and archiving key documentation, escalating complex issues to senior members of the team and supporting any required quality assurance and audit based activity.
What we are looking for.

• Sound understanding of electronic records management systems (such as; EDRMS or Content Manager/TRIM)
• Experience with CRMs including experience with electronic records management systems, SharePoint, Microsoft Office Suite, and storage tracking software.
• Ability to collaborate and problem solve both with internal and external stakeholders while delivering continuous customer service.

The Victorian Building Authority embraces a diverse and inclusive culture who work together for the benefit of all Victorians. Our recruitment is best practice and free from bias, we recruit based on merit and equity regardless of age, disability, religion, gender, sexual orientation or cultural background.
We have an amazing employee engagement program, remote working setup, health and well-being and learning and development programs to ensure our people are fit for work and inspired to be the best they can. We are always looking for talented new people to join us with a broad range of skills and experience who are curious, keen to learn and enjoy serving the community they live in, so if this sounds like a place you'd like to work and you think you have what it takes, we‘d love to hear from you and encourage you to apply now!
What you can expect

• A diverse and passionate team that are results driven.
• Flexible work arrangements with hybrid, work from home/office arrangements
• A competitive salary plus 10.5% superannuation

How to Apply

We require you to upload:

• A detailed copy of your resume
• A cover letter outlining your relevant experience and how it aligns to the role
• Any other quals or licence if applicable

Please note:

• Employees are required to be fully vaccinated against COVID-19 as a condition of their employment in line with the VBA's mandatory vaccination policy.
• Only electronic applications submitted via careers.vic.gov.au will be accepted.
• Candidates deemed suitable from a selection process may be considered for identical or similar vacancies within 6 months.
• As a public sector and service standard, generally all new employees will start at the base entry level and increment throughout the salary range each year based on performance. Current public sector employees at the same grade will be considered for a transfer of entitlements with evidence. A request above entry level may be considered in certain circumstances.

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