• Great opportunity to join a boutique Hotel under-going a stunning new luxurious refurbishment, with a new high end restaurant, rooms, wedding and conferencing offering
• Grow your career with a company that focuses on leadership development and succession
• Form an integral part of the Hotel Leadership team to manage daily operations, drive cultural change, continuous improvement and strategic initiatives

An exciting opportunity for a Guest and Operations focused Food and Beverage guru to oversee the service teams across the Hotel Restaurant, Bar, Conference, Wedding and Events areas. Manage the team throughout the exciting refurbishment and re-positioning phase.

ABOUT YOU:

• A natural leader with proven leadership skills with the ability to motivate, train and manage front of house staff
• Substantial experience in managing food and beverage operations in a fast-paced environment
• A go-getter attitude, and the ability to think on your feet
• Solid business acumen and a drive for results
• Administrative skills for effective management and achievement of financial targets, including rostering, compliance and COGS/stock.
• Strong attention to detail
• The ability to re-position the operation, in respect to the luxurious refurbishment, both in terms of product offering, stock and operationally
• The knack to create relationships and connections with our staff, guests and owners
• A track record of delivering results through teams
• Commitment to service excellence
• The willingness to be hands-on and work weekends/public holidays
• Immaculate presentation and communication skills
• A passion for hospitality and career progression

ABOUT THE ROLE:

• Lead the Restaurant and F&B teams by training and appraising talented personnel and ensuring processes are in place to develop staff.
• Hands-on management of the day to day floor operations of the Food and Beverage and Events department.
• Drive a positive and supportive team culture.
• Quality control of front of house delivery and F&B logistics, including maintaining and managing inventory of materials, supplies, and equipment.
• Ensure budget and customer satisfaction goals are met.
• Establish and set targets, KPI's, schedules, policies and procedures.
• Ensure high levels of food safety compliance are in accordance with statutory requirements
• Ensure a seamless customer centric service is provided for each and every event.
• Support and guide the Conference & Events operations team to ensure a successful and effective operation
• Maintain strong client relationships and ensure a successful experience for the client
• Handle guest requests, inquiries and complaints effectively and efficiently.
• Responsible for the appropriate and timely set up of all functions and meetings while maintaining the standards of food, beverage and meeting specifications.
• Work closely with all key Hotel operational departments to ensure service execution whilst groups and functions/events are in house and in turn ensuring consistent clients satisfaction.
• Ensure a safe working environment is maintained at all times.
• Provide direction on Food and Beverage packages, system efficiency and overall Food and Beverage Strategy.

ABOUT US:

Lancemore Milawa will unveil a multi-million-dollar transformation in September 2022 and will reinterpret the vision of a country estate, where barefoot luxury meets the rugged terrain of regional Australia. Designed by award-winning interior designer Hana Hakim, creating an innovative free flowing environment that will redefine what luxury in regional Australia is. Poolside hammocks and sunbeds lend Palm Springs vibes. In winter, nestled amongst award winning wineries and a backdrop of snow-capped mountains, roaring fires both inside and out, offer comfort and coziness. The Hotel’s restaurant Merlot is helmed by local Executive Chef Aaron Jose who, with more than 20 years’ culinary experience from award-winning restaurants including the two hatted Momo.

www.lancemore.com.au/milawa

Why work for Lancemore Hotels?

A pioneer in boutique hotels and conference facilities since 1986, Lancemore Hotels is an Australian leading lifestyle brand renowned for curated places, understated luxury, and a welcoming signature touch.

• We strive on constantly growing and seeking approaches to be better in everything.
• You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
• If you are a talented, enthusiastic and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...

Click the "Apply Now" Button

Or contact us for a confidential discussion

Brett Saunders 0417 708 551

Our Values

Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth

Follow us on LinkedIn