Job description

2023 Graduate Program - Amazing springboard for your Health Service Management career

Work across a spectrum of contracts and sites – including an interstate placement

Build a fulfilling career doing work that touches peoples’ lives

This placement within our Graduate Program offers an amazing springboard for a management career within Clinical Governance and Health Services Management, and the unique opportunity for you to get directly involved in solving some of the real and pressing challenges of delivering essential public services.

Click here to register for our online information session on Thursday 28th July - https://www.eventbrite.com/e/serco-australia-graduate-program-build-your-management-career-tickets-383198546167

About You
We are looking for a Health Services Management / Clinical Governance focused graduate who can bring innovation and fresh thinking to make an important contribution in the delivery of services that impact millions of Australians.

About the Role
Across our 18 month graduate program you will be encouraged to use your initiative, take on important responsibilities and gain practical experience with exposure across a number of departments and functions as you develop your skills and capabilities and the foundations of becoming an exceptional leader.

Based in Melbourne (with one placement in Grafton NSW at our Clarence Correctional Facility) and working within our Health Services and Clinical Governance team for Aspac, your three placements will vary your focus across all area of clinical governance including: Quality and Risk Management; risk identification and mitigation planning, quality reviews, incident and complaint management, contract compliance, and Workforce Capability; L&D, clinical credentialing.

You will develop relationships widely across Serco's business and stakeholder groups, while gaining terrific experience and development across a breadth of people services in an organisation where our people are working within extremely diverse roles and work contexts.

Degree Focus: Bachelor of Health Services Management; Health Information Management; Public Health; Health Administration; or Business Administration with a health focused major

Our global operations offer you incredible opportunities to learn and further expand your career beyond the graduate program and apply your skills across our diverse businesses, and later, perhaps in another part of the world.

To be successful in this role, you will have:
The highest levels of personal integrity and ethical behaviour
Completion of your Degree due in 2022, or completed in 2021, with a focus on building a strong foundation in management pathways
Australian Citizenship – mandatory for site specific clearances
A genuine interest in delivering essential public services
A customer centric service ethos and commercial mindset
An ability to show resilience and empathy in the face of adversity
An entrepreneurial spirit and the will to make a difference
The desire to learn and make things happen
The ambition to dictate your own progress through hard work and self-development

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check and specific site clearances as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.

Serco and Proud
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

To learn more please visit www.serco.com/aspac

Join Us
If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

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