Job description
Pay Rate: $29.59ph + Super
Duration: 6 Month Contract
Location: Parramatta
**Rotating shifts covering 24/7 hour operations and on call**
The Service Desk Analyst provides first level I.T. support to the various types of technology across NSW Government. Working under a routine and general direction by the Service Desk Lead this position requires strong customer service skills and the ability to solve and communicate technical issues to all levels of different stakeholders.
To be successful you will need:
For more information, please Apply Now or contact Emma on -egatland@ampersand.com.au
Duration: 6 Month Contract
Location: Parramatta
**Rotating shifts covering 24/7 hour operations and on call**
The Service Desk Analyst provides first level I.T. support to the various types of technology across NSW Government. Working under a routine and general direction by the Service Desk Lead this position requires strong customer service skills and the ability to solve and communicate technical issues to all levels of different stakeholders.
To be successful you will need:
- Demonstrated experience in a service desk or similar customer services support role.
- Demonstrated experience supporting users in an enterprise or large corporate environment.
- Demonstrated experience providing remote or onsite technology support with a broad range of technologies, including Windows, Mac and mobile devices
- Ability to work on a rotation roster to support the IT service desk with a customer centric focus.
- IT related industry qualification (desired).
For more information, please Apply Now or contact Emma on -egatland@ampersand.com.au
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