Sandvik Mining and Rock Solutions

Site Support Coordinator - WA

Our Company and Culture

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. The Sandvik Group has approximately 44,000 employees in more than 150 countries.

We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.

At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people.

Job the Role

We are looking for a self-motivated Site Support Coordinator to join our WA based Parts & Service team who will be responsible to coordinate the agreed contract services to deliver profitable project outcomes. As the first point of contact you will be required to maintain a high standard of equipment and inventory planning to meet customer requirements through managing site inventory and coordinating with both customer and Sandvik planners to deliver scheduled maintenance activities.

• Work closely with the client mining equipment maintenance team to achieve a profitable outcome

• Provide coaching and mentoring to the customers maintenance team when required

• Co-ordinate Sandvik inventory, technical support requirements, repairs, and any additional field service support as needed

• Co-ordinate site-based inventory management of OEM parts

• Assist in the identification and processing of warranty claims & product feedback cases

This position is permanent full time working on an 8/6 FIFO roster based at one of our Customer WA sites.

About You

Your success will be favoured with a technical trade background, mining equipment planning, knowledge of inventory control processes, stakeholder management and interpersonal skills. You will also have the ability to work autonomously and be confident in making decision.

Your understanding and experience within the mining industry, especially underground mining, will be beneficial.

What we offer

• A rewarding career with diverse opportunities

• Flexibility to work from home

• An Employee Benefits Program including salary sacrifice options

• 12.5% Superannuation on top of all earnings

• Company Performance Bonus scheme

• Length of Service Recognition program

• Company funded paid parental leave

• Training and development opportunities

Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.

Must have the right to work in Australia.

Must be able to pass a pre-employment medical.

Agencies need not apply.

Overseas and interstate applicants need not apply.