• Permanent, full time | 38-hours a week
• A combination of hands-on support work and administrative duties
• Panorama | Access to generous salary packaging

Support Leader

Provide support and mentorship to a team of Disability Support Workers helping to build their skills to provide an exceptional level of service to our Day Options clients.

• Permanent, full time | 38-hours a week
• A combination of hands-on support work and administrative duties
• Panorama | Access to generous salary packaging

About Bedford

Bedford changes the lives of people with disability by building capacity, independence, and wellbeing. We do this by providing a broad suite of NDIS support services including employment opportunities and social participation activities. We offer exceptional tailored services to meet individual goals, in the workplace and in the community. We build healthy relationships, foster skills to last a lifetime, and pride ourselves on providing hands-on support to plan all areas of our customer’s lives. Above all, we promote individual choice and control to empower people with disability to live fulfilled and happy lives.

About the Role

This full time, permanent position is located at our Panorama site and is responsible for providing leadership, mentoring, coaching, training, and direction to the Disability Support Worker group. It is a fast-paced role requiring a combination of administrative work and hands on support.

Key Responsibilities:

• Mentor and coach staff
• Assist in the management of complex client issues
• Monitor service delivery in compliance with the NDIS Quality and Safeguards Framework
• Scheduling and rostering, and other administrative responsibilities
• Development of personal profiles, programming, and goal achievement
• Assist in the development of service delivery plans

About You

You will have proven experience working in a support role within the disability sector and will have an ability to lead and inspire a team. This role is suited to an individual who is confident in sharing their knowledge, but who is also willing to learn in an ever-changing environment.

Essential requirements include:

• A minimum of a Certificate III in Individual Support or equivalent is essential
• Strong experience in the disability sector
• A person-centred approach, with the strong desire to support people with disability to achieve their goals
• Strong interpersonal skills and emotional intelligence, with the ability to develop rapport and maintain strong working relationships
• Proven time management and administrative experience

For this role the following documents must be provided prior to a formal offer of employment with Bedford Phoenix Incorporated.

• An acceptable clearance to work in the disability sector (DHS / DCSI / NDIS)
• Working With Children clearance
• A National Police Clearance (no older than six months)
• Photo ID
• Evidence of right to work in Australia
• Evidence of FULL vaccination with a TGA-approved COVID-19 vaccine or an acceptable exemption*

What’s in it for you?

• Generous PBI salary packaging, access up to $15,900 of your salary tax free every year
• Learning and development opportunities
• Be part of a supportive and collaborative team focused on continuous improvement
• Staff rewards and recognition through the Bedford Rock Stars program
• See how Bedford changes the lives of people with disability

If you would like to enquire further about this opportunity, please contact Debby Chung, Recruitment Officer on 08 8116 2148 for a confidential discussion.

For a copy of the Position Description, please go to the careers page of our website at bedfordgroup.com.au/careers
Applications close 29th September 2022.
Bedford reserves the right to close applications prior to this date.

*This position is within the disability sector and is subject to legislation under the Public Health Act 2011. This currently requires proof of full COVID vaccination (two doses plus a booster) with a TGA-approved vaccine or evidence of an acceptable exemption from SA Health prior to being appointed to this role. Please visit legislation.sa.gov.au/legislation/CV19 for further information.

Bedford values diversity, equity and inclusion in the workplace and encourages applications from First Nations, people with disability and people of all gender identities.