Job description
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!
The Talent Acquisition Coordinator position supports and assists multiple recruiters, talent acquisition managers, legal department and hiring leader requests as needed. You will process and manage all onboarding paperwork and activities, including drug and background screens, to ensure compliance and timely processing. Provide exceptional customer service to internal and external customers and follow established staffing processes consistently.
Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!
Outcomes and Activities:
- Review, edit and approve offer letter requests from recruiters.
- Deliver all offer letters and supporting offer documents to new hires and internal transfers via Workday and e-mail.
- Maintain relationships with candidates during onboarding process by responding to and assisting with their questions or issues.
- Act as a HireRight system subject matter expert and continue established relationships with account manager and support teams.
- Maintain new hire orientation start lists and determine the correct onboarding process to follow.
- Understand and clearly communicate a variety of start details with candidates, hiring managers, IT teams, Employee Engagement, and recruiters.
- Partner with the internal IT Team to ensure new hires are scheduled and prepared with applicable equipment for their specific role.
- Check Artiva for existing accounts for new hires. Send accounts to appropriate team for account maintenance.
- Review background and drug screen report results with close attention to detail for flagged items or inconsistencies. Evaluate errors and present finding to TA Manager.
- Consult with Legal to stay up to date on employment law and resolve any background uncertainties.
- Maintain and make recommendations for improvements to the Background and Drug Screen Job Aid and Matrix.
- Understand and administer The Adverse Action process with consistency and compliance.
- Work directly with the business to process and onboard contractor and consultant start requests.
- Submit travel requests for candidates as requested.
- Process contractor rate sheet and verify with vendor that background check and drug screen are complete prior to start date.
- Function as the subject matter expert for Workday applicant tracking system.
- Assist in research, development, and planning of recruiting events (job fairs, meetings, etc.).
- Participate in process improvement initiatives.
Knowledge and Skills:
- Strong organizational and time management skills, with ability to manage multiple priorities, processes, and deadlines appropriately.
- Active listening skills and effective written and verbal communication skills.
- Seek, retain and share knowledge to help team members resolve requests.
- Active problem solver, with an ability to understand, interpret and act on information promptly and effectively.
- Self-driven, motivated to help, and able to perform with minimal supervision in a team environment.
Requirements:
- Bachelor’s Degree or equivalent Human Resources experience
- Must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint
- 2+ year’s professional experience in a Human Resources or Talent Acquisition support role OR 3+ years’ experience in a high-volume administrative support role
Preferred:
- Experience with Workday or similar HR Information System
- Experience with HireRight or similar background vendor
Targeted Compensation: $49,203 - $65,604 + an annual bonus plan
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Our Company Values:
To be successful in this role, Team Members need to be:
- Positive by maintaining resiliency and focusing on solutions
- Respectful by collaborating and actively listening
- Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
- Direct by effectively communicating and conveying courage
- Earnest by taking accountability, applying feedback and effectively planning and priority setting
Expectations:
- Remain compliant with our policies processes and legal guidelines
- All other duties as assigned
- Attendance as required by department
Advice!
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S.
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California Residents: Please click
here
for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
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