Job description
ABOUT US
COTTON:ON was brought to life in 1991 and we’re the founding brand of our Cotton On Group family. We have kept our true Aussie spirit alive since we first began, and now with nearly 600 COTTON:ON stores across the globe, we continue to deliver value-fashion with a twist that always exceeds our customers’ expectations. We are passionate and hands-on, with a single focus: to deliver on-trend fashion, fast! All while making sure we're having some fun doing it.
ABOUT THE ROLE
As a Key Holder you will keep the daily operations of an organization flow smoothly. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to their team on all areas of their assigned duties. This role helps to motivate and inspire their team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.
SKILLS & EXPERIENCE
OUR CULTURE
Here at the Cotton On Group our people are at the heart of everything we do. We are surrounded by great minds that inspire us, every single day. We are a close knit bunch who encourage and support each other to achieve big things. On top of this, we know our future success depends on making responsible decisions. We have a genuine belief in our brands, our big ideas, and our ability to bring them to life. Through our Cotton On Foundation, the philanthropic arm of the Cotton On Group, we truly believe we can create meaningful change – and that this is the right thing to do. Our people are our #1 Cotton On Foundation ambassadors and have the opportunity to make a real difference to the lives of thousands of people. For more on our Foundation and the work being done, please head to https://cottonongroup.com.au/cotton-on-foundation/.
COTTON:ON was brought to life in 1991 and we’re the founding brand of our Cotton On Group family. We have kept our true Aussie spirit alive since we first began, and now with nearly 600 COTTON:ON stores across the globe, we continue to deliver value-fashion with a twist that always exceeds our customers’ expectations. We are passionate and hands-on, with a single focus: to deliver on-trend fashion, fast! All while making sure we're having some fun doing it.
ABOUT THE ROLE
As a Key Holder you will keep the daily operations of an organization flow smoothly. The Key Holder reports to the Store Manager/Assistant Store Manager and is responsible for ensuring the management team’s direction is executed at all times within the store. The Key Holder is responsible for ensuring Sales Associates’ attendance, productivity, and morale. The Key Holder provides support, direction and assistance to their team on all areas of their assigned duties. This role helps to motivate and inspire their team to work efficiently. The Key Holder will also monitor Sales Associates to ensure they maintain a friendly and helpful attitude toward customers. Key Holders will not be responsible for establishing any store policies or evaluating employees’ performance through written documentation.
SKILLS & EXPERIENCE
- Understanding of delivering the very highest standards of customer service
- Completing tasks with a sense of urgency
- Confidence to actively introduce new and exciting products to customers and drive to achieve sales budgets
OUR CULTURE
Here at the Cotton On Group our people are at the heart of everything we do. We are surrounded by great minds that inspire us, every single day. We are a close knit bunch who encourage and support each other to achieve big things. On top of this, we know our future success depends on making responsible decisions. We have a genuine belief in our brands, our big ideas, and our ability to bring them to life. Through our Cotton On Foundation, the philanthropic arm of the Cotton On Group, we truly believe we can create meaningful change – and that this is the right thing to do. Our people are our #1 Cotton On Foundation ambassadors and have the opportunity to make a real difference to the lives of thousands of people. For more on our Foundation and the work being done, please head to https://cottonongroup.com.au/cotton-on-foundation/.
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