Registry Officer - CL 1/2
Job description
Registry Officer - NSW Trustee & Guardian
- Ongoing / full-time vacancy. 35 hours per week.
- Location: Parramatta. Flexible and remote working options available
- Clerk Grade 1/2. Base salary $66,298 pa to $72,077 pa plus super and annual leave loading.
About us
At NSW Trustee & Guardian, we protect, and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for the moments in our customers' lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.
About the team
The information and Technology division drives digital innovation and the way interact with our customers through the development of digital products. IT support, cyber security, and information management services.
About the role
This is an exciting opportunity that will see you:
- Coordinate the receipt, distribution and filing of all documentation from the NSW Civil and Administrative Tribunal.
- Process complex Guardianship and Financial Management applications into our database.
- Manage the process of administrative reviews of decisions on applications and deliver on outcomes.
- Provide training, guidance and support to the Registry Officers and assist with complex enquiries.
- Continually improve work practices through innovation and the implementation of initiatives supported in consultation with the Registrar.
For more information about the position, view the role description
About you
An application is encouraged if you are/have:
- Positive, motivated, and enthusiastic with the willingness to learn and develop your skills
- Excellent data entry skills with a high level of accuracy to record valuable customer information
- Passionate about providing exceptional customer service
- Highly organised and flexible in your work approach
- Proficient with Microsoft Excel using spreadsheets, Outlook email and online forms with an eye for detail
- Exceptional verbal and written communication skills
- A proactive team member who enjoys delivering on team objectives
Sound like you? Apply now!
Essential requirements
- Experience in the use of Microsoft Office or equivalent.
Our commitment to diversity
Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.
What we offer
NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose of joining us include:
- Work-life balance with flexible work options including flex leave
- Leave options including 14 weeks' parental or adoption leave
- Career development
- Fitness Passport
Be part of something bigger. For more about joining us, visit the Careers page on our website.
How to apply
To apply for this role:
- Complete the online application
- Submit a resume (max 5 pages)
- A brief cover letter (max 2 pages) addressing the 2 targeted questions
- In this role you will be doing a lot of data entry. Please give an example of your data entry experience and how you motivate yourself to stay focussed within a busy work environment.
- Please tell us what your motivation is for this role and what you can bring to this organisation?
Closing date: Applications close 11:59pm, Wednesday, 7 September 2022.
For enquiries, please contact hiring manager Rani Thind, Registrar, email: rani.thind@tag.nsw.gov.au
Please note:
- If you need an adjustment in the recruitment process or workplace, please let us know.
- Offers of employment will be subject to reference checks and relevant clearances.
- A talent pool may be created for future ongoing, temporary, and part-time roles, and is valid for 18-months.
- All candidates applying for this role must comply with our COVID-19 Vaccination Policy, have an up to date COVID-19 vaccination status and be able to provide acceptable proof. Further information about vaccination requirements will be provided to successful candidates and is also available via email request to peopleandculture@tag.nsw.gov.au
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