Job description

Dupre’ Logistics is currently seeking a Technical Writer to support our IT Department at our Lafayette, LA location.
Job Summary:
The Technical Writer’s role is to develop written information about the organization’s policies and processes. Outputs will include a range of documents to be read by both technical and non-technical personnel across all departments, SOPs, Process Maps, etc.
Responsibilities:
Strategy & Planning

· Liaise with department heads and end users to define business procedures and establish documentation needs for day-to-day operations.

· Analyze IT project requirements to determine types of documents needed.

· Collaborate with development staff to collect and interpret technical information.

Operational Management

· Plan, design, research, write, and edit a range of documents, including user guides and manuals, technical specifications, training materials, user policies, and proposals, for both print and online media.

· Edit written documentation of development and other IT staff to create unified and consistent support documents.

· Establish, communicate, and maintain documentation standards, and provide training where required.

· Maintain currency and accuracy of all documentation.
Position Requirements:
Formal Education & Certification

· Degree in the field of English, Communications, Journalism, or Business preferred but not required.

· A background in technology is desirable.

Knowledge & Experience

· Hands-on technical writing and editing experience, with specific experience in documenting information technology software and systems preferred.

· Knowledge of information gathering, planning, and organizing methods and principles.

· Experience with desktop publishing tools, including MS Visio, MS Word, MS Power Point, MS Excel, Bizagi, etc.

· Strong understanding of document formatting and presentation techniques.

Personal Attributes

· Exceptional written and oral communication skills.

· Superior attention to detail.

· Exceptional interpersonal skills, with a focus on rapport-building, listening, and interviewing skills.

· Ability to absorb and retain information quickly.

· Ability to analyze target audience and to present ideas in user-friendly language.

· Highly self-motivated and directed.

· Proven analytical and problem-solving abilities.
Work Conditions
· Primary office location will be in Lafayette, LA

· Some travel may be expected (< 10%)

Dupre’ Logistics is a fast growth transportation & logistics provider that is adding to our organization in order to meet and exceed these goals:

· provide safe service that’s profitable

· continue to profitably grow our business

· be the employer of choice

· be a career destination rather than a stepping stone on your career path

Excellent compensation package: competitive wages, training, and opportunities for advancement.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lafayette, LA 70508: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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