Job description
JOB DESCRIPTION:
- Answer inbound calls and make outbound calls to Travel Agent partners providing outstanding customer service
- Follow up sale inquiries promptly, calling customers directly as appropriate.
- Offer expertise, advice and knowledge to Travel Agent partners about destinations, airlines, ground arrangements, etc
- Promote and sell both air and ground products in order to meet clearly defined and established targets
- Provide packages that are "tailor-made" to suit the individual needs of our clients
- Take advantage of opportunities and up-sell whenever possible
- Recommend and sell all available products in order to maximise revenue, utilise allocations and meet targets
- Ensure quality control for all documentation sent to clients, ensuring the content is accurate at all times
- Take responsibility to resolve problems ensuring that issues are followed through and escalated if necessary
- Service existing bookings as required including, but not limited to, carrying out amendments, providing information on relevant charges, confirm bookings and adding additional content
EXPERIENCE REQUIRED:
- Sales orientated and motivated with relevant tailor made sales experience within the travel industry
- Strong geographical and product knowledge of Asia
- A methodical approach with particular attention to detail
- Exceptional communication skills, both oral and written
- The ability to prioritise workload, demonstrating good organisational skills
THE PACKAGE:
The successful candidate will receive a very competitive basic salary + super + commission and travel perks.
Flexible hybrid work arrangements.
INTERESTED:
If you feel you have the relevant experience for this position please contact Sarah on 07 3123 6107 or email your CV to sarah@traveltraderecruitment.com.au Please include a list of all destinations you have travelled to and sold on your CV. Or please click ''Apply now'' and follow the instructions.
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